About Us
Lambert + Hope is committed to infusing creative lifestyle products into our local communities. We celebrate the craftsmanship of both local and global artisans— from hand-poured candles to intricately hand-blocked textiles and locally sourced organic foods, each item stands as a testament to the unwavering dedication and boundless creativity of our makers.
At Lambert + Hope we are dedicated to supporting artists, fostering creativity, and creating a positive impact on the community.
Need help?
Frequently Asked Questions
About the Shop
Our store hours are seasonal and variable.
Please call the shop at 609-460-0094 to verify if we are open.
General inquiry: hello@lambertandhope.com
Help with an order: customerservice@lambertandhope.com
We manufacture our products globally, and in the United states. We work with many small local manufacturers around the world.
Orders & Shipping
Online orders can ship anywhere in the US. We do not ship internationally at this time.
We offer many made-to-order styles that allow you to customize your furniture to exactly your preference.
Just select your furniture style, fabric, and size; once your order has been submitted we will begin producing your furniture. Since each piece is custom made it takes approximately 8 to 12 weeks to complete.
Once your piece is ready, delivery will be arranged to your home and your piece will be placed in your room of choice.
Yes! Please reach out to hello@lambertandhope.com to request a fabric swatch from any of our made-to-order styles.
You may request to cancel your order within 24 hours of order placement. Or, if your order has not already shipped we may also be able to process the cancellation.
Please contact us at customerservice@lambertandhope.com to request a cancellation.
Returns
Please inspect your items upon receipt and notify customerservice@lambertandhope.com immediately if your item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We have a 30-day return policy. This means you have 30 days from receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
After review, we will send you a return shipping label, as well as instructions on how and where to send your package.
The cost of return shipping will be deducted from the total refund amount.
To request a return, please contact us at customerservice@lambertandhope.com and provide your order number.
Exceptions / non-returnable items
Certain types of items cannot be returned, like Made-to-Order products, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Items sent back to us without first requesting a return will not be accepted.
Your refund will be processed once we receive your returned item and verify it is in its original condition.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@lambertandhope.com.
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