6 Coryell St, Lambertville, NJ 08530

609-460-0094

Our store hours are seasonal and variable.

Please call the shop at 609-460-0094 to verify if we are open.

General inquiry: hello@lambertandhope.com

Help with an order: customerservice@lambertandhope.com

Please give us 48 hours to answer any questions.

We manufacture our products worldwide, including in the United States, and source from small artisans and manufacturers across the globe. Every piece reflects quality craftsmanship and unique artistry, bringing timeless design to your home.

customerservice@lambertandhope.com Please allow 48 hours for us to get back to you.

Online orders can ship anywhere in the US. We do not ship internationally at this time.

We offer many made-to-order styles that allow you to customize your furniture to exactly your preference.

Just select your furniture style, fabric, size and delivery method; once your order has been submitted we will begin producing your furniture. Since each piece is custom made it takes approximately 8 to 12 weeks to complete.

Once your piece is ready, delivery will be arranged to your home and your piece will be placed in your room of choice.

No Problem! Please reach out to hello@lambertandhope.com to request a fabric swatch from any of our made-to-order styles.

You may request to cancel your order within 24 hours of order placement. Or, if your order has not already shipped we may also be able to process the cancellation.

Please contact us at customerservice@lambertandhope.com to request a cancellation.

Please inspect your items upon receipt and notify customerservice@lambertandhope.com immediately if your item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We have a 30-day return policy. This means you have 30 days from shipping to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

After review, we will send you a return shipping label, as well as instructions on how and where to send your package.

We offer Free Returns to make the shopping experience better for our customers.

To request a return, please contact us at customerservice@lambertandhope.com and provide your order number. We might take 48 hours to get back to you so please be patient.

Exceptions / non-returnable items

Certain types of items cannot be returned, like Made-to-Order products, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Items sent back to us without first requesting a return will not be accepted.

Your refund will be processed once we receive your returned item and verify it is in its original condition.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@lambertandhope.com.